Learn How To Become A Medical Receptionist/Secretary Via Flexible Online Study
Short Course Training - Gain The Skills To Become A Medical Receptionist
This short course gives you the required skills and knowledge to undertake the role of a medical receptionist/secretary in the healthcare setting. Jigsaw is now able to deliver this course to you via online learning so that you can study at a time that meets your needs.
At the completion of this training you will receive a Statement of Attainment in the following units:
BSBMED301 Interpret and Apply Medical Terminology
This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
It applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team.
BSBMED302B Prepare and process medical account
This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.
This unit applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.
BSBMED305 Apply the Principles of Confidentiality Medical Environment
This unit describes the skills and knowledge required to apply principles and procedures relating to confidentiality, privacy and security to own work within the medical environment.
It applies to individuals required to maintain confidentiality, privacy and security under legislation, and workplace policies and procedures in a medical environment. It covers working within accepted codes of conduct and following confidentiality, privacy and security provisions
What does being a Medical Receptionist / Secretary entail?
- manage bookings
- assist patients to complete all necessary forms and documentation
- ensure patient information is accurate including billing information
- inform patients of medical office procedures and policy
- maintain and manage patient records
- answer incoming calls
- schedule patient appointments
- collect payments
- report statistics as required
- schedule hospital admissions, tests, scans and outside appointments for patients
- obtain external medical reports as required by medical professionals
- respond to requests for information
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- safeguard patient privacy and confidentiality
How do I know I will be suited to Medical Reception?
If you are looking for a rewarding and diverse career where every day is different this just might be for you. Learning the technical skills is the easy part, the really important, components of being a great medical receptionist is that you genuinely care for people, can demonstrate empathy and compassion and really listen to the patients concerns. Of course, you do need to learn the skills required but your genuine personality is what will make you stand out in the industry.
How long does this course take?
We find most of our students complete this course in 3 months. This means you complete one unit per month.
What is the Cost?
The cost of this course is $540.00
How do I enrol?
To enrol in this course please click on the Enrol Now button or call Jigsaw on 1300 943 438